Frequently Asked Questions

Portable ECG Monitor

Can I use this device with a pacemaker?

We recommend that patients with pacemakers consult their doctor about their measurements.

Will the unit tell me if my heart is currently in atrial fibrillation, or will it just read out ‘irregular heartbeat?

It can detect if your heart is currently in atrial fibrillation and reported as "irregular heartbeat". Arrhythmia, Heart Pause, Atrial Fibricular (AF), Tachycardia & Bradycardia, Premature Ventricular Contraction (PVC), all of these are shown as 'Irregular heart beat'.
Will this device work with phone APP? How to use with my smartphone?

Yes. The Portable ECG Monitor can work with iOS 9.0 or above, iPhone 4s / iPad 3 or above, also can work with Android 5.0 or above.

The APP name is “ViHealth”. Please install the latest APP “ViHealth” on your smartphone(support BLE Bluetooth) from App Store (iOS) or Google Play (Android). Please operate as below:

1) Switch on the device Bluetooth in Setting->Bluetooth.

2) Switch on the Phone Bluetooth.

3) Run the APP, add the device in the APP. (don’t pair the device in the phone Setting menu, only in the APP)

4) The data will be downloaded automatically

How to active my device?

Activate the device before the first use by charging the device.

Note: Device will not work without activation. 

Can Portable ECG Monitor work with computer?

No, it can't.

Is there any fee for the App?

No, it's totally free. Our application allows local storage of your ECG history at no additional charge as part of our basic service. 

What is the built-in storage?

10 sessions, if ECG length is less than 1 minute; 1 session if ECG lengh is 15 minutes.

How long can I record my ECG?

This device can record ECG for up to 15 minutes. Measurement will be ended automatically after 15 minutes. And data will be saved in device.

Does this device require any wires or patches?

No, the Portable ECG Monitor doesn't require any wires, patches, or gels.

How many ways of measurement does this device support?

This device supports 4 ways of measurement as below:

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