Frequently Asked Questions

Biocare 12-Channel ECG Machine (iE12A)

Will this detect pacemaker spikes? 

Yes, the 12-channel EKG Machine can recognize pacemaker spikes.

If one is a physician, what do we need to do to get access to the ECG analysis program? Do we just need to submit a copy of our medical license?

If you're a physician, you don't need to submit a license to use the machine. Once you purchase the ECG, you can use the built-in analysis program without extra charges.

Is there a warranty for the device?

Our company guarantees the new instrument on the material and technological qualification for this product within 18 months and the accessories within 6 months since the purchasing day, while consumables are not included in the guarantee. This warranty is inapplicable to the products undergoing any modifications, disassembles, refittings or self-repairings without the permission of our company. We're not responsible of the products damaged by accidents such as fire, thunder and lightning, flood and other disasters, intentional damage, improper installation and improper usage.

Where can I buy the 210x140 z-fold paper?

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